Erba Mannheim
At Erba, our teams across the globe collaborate towards providing innovative diagnostic solutions for a healthier future. Every member of the Erba team works passionately towards our united goal of building a healthier future for our world. Our teams from various countries and cultures collaborate tirelessly to meet the ever growing need for improved healthcare solutions. Innovative free minds in Research and Development, blended with the ‘attention to details’ philosophy of manufacturing and the ‘customer first’ commercial culture create a winning atmosphere for teams to perform at the highest level, allowing Erba to take strides forward as an emerging player in clinical diagnostics.
Company details
Find locations served, office locations
- Business Type:
- Manufacturer
- Industry Type:
- Medical Monitoring
- Market Focus:
- Globally (various continents)
- Year Founded:
- 1979
This company also provides solutions for other industrial applications.
Please, visit the following links for more info:
About us
We recognize that our people are our greatest asset and the force behind Erba. At Erba emphasis is laid on providing the employees an environment rich with opportunities for learning and development. An integral part of the Erba family, our people are our first priority.
We believe that Erba grows, when its people grow and work towards providing them an enriching experience.
Our Corporate Ethos
Vision
Committed to a Healthier and Happier World!
Mission
We are the preferred partner to doctors and patients worldwide in meeting their needs for reliable, affordable and innovative medical diagnostic solutions.
Values
Passion for Excellence
- Demonstrate(s) a high level of energy and positivity to achieve business results.
- “No Compromise” approach.
- Focus on continuous improvement to do things right the first time, eliminate wastage and optimize resources.
Trust, Integrity and Care
- Trustworthy, dependable and can be counted upon for any task
- Uses organizational resources ethically.
- Listens actively and acts with compassion and empathy for others.
- Handles confidential records / information appropriately
Innovation
- Thinks out of the box.
- Displays creativity and comes out with solutions for business issues.
- Takes risks to implement new ways of doing things.
Erba is dedicated to creating a positive impact in healthcare in under-developed and developing nations.
Erba utilizes a combination of cutting edge European R&D with efficient low cost manufacturing to craft innovative technologies that are made accessible to people in low resource settings that have most need for it.
With our unparalleled experience of developing markets, each of our products are designed to fit the challenging environment encountered. Poor infrastructure, lack of trained personnel, harsh environments, lack of serviceability, fragmented customer distribution and highly price sensitive markets are some of the obstacles our products are designed to defy.
Our products are designed with a focus on Neglected and High-Burden diseases known as ‘Diseases of Poverty’ as well as other ailments straining under-developed or developing countries.
We are a global company with operations across continents offering a comprehensive portfolio of clinical diagnostic products to over 100 countries always supported by a strong service network.
Our Quality
Over the years, millions of customers the world over, have trusted Erba products for being a testament of superior quality. We understand and recognize the need of the customers for consistent, reliable solutions.
Our experience has helped us develop a robust quality system to enable a “No Compromise Policy” in the quality standards. Our global team undergoes regular trainings on the processes and protocols set to ensure standardized, uniform operations.
While we persevere to sustain our quality standards, we also strive to reduce costs. Our mission is to provide quality products and solutions which are reliable, accurate and affordable.
Care is taken at all our manufacturing and development locations to adhere to stringent compliance and regulatory norms.
Research & Development
Research & Development is an integral part of Erba’s company ethos.
Our teams work passionately to explore new solutions to the ever greater challenges of healthcare in our world today. They strive to leave no stone unturned in their quest to innovate. Driven by the desire to discover new and improved ways to fulfill our customer’s evolving requirements, we are always pushing the boundaries of possibility.
With expertise spanning across immunodiagnostics, molecular biology, biochemistry, coagulation, microbiology, urinalysis as well as instrumentation and automation, our teams are able to innovate in every area of clinical diagnostics.
Erba products are constantly updated and modernized to be able to incorporate the latest technologies to keep our products on the cutting edge of science. Each new product and technology is arduously tested and validated in the most extreme condition to ensure uncompromising performance for its users.
The Erba team works tirelessly towards laying the foundation of a better future for global healthcare. The result is world-class products.
Customer Care
Transasia’s cloud based system, Transconnect has helped equip labs with cutting-edge technology to improve patient treatment outcomes and enable better analytic insights. Its sophisticated software provides the team with real-time updates, prompting timely intervention to avoid a breakdown. In addition, a round the clock application support guarantees a seamless lab workflow. IoT sensors integrated in the instruments, provides extensive information on the consumption of reagents and the thus enhances the efficiency of the lab.
The sales representatives are our torchbearers, bringing you close to us. There to assist you on all scientific, technical and other aspects, the sales team is spread across all regions. Every sales representative is just a call away from providing prompt and efficient services and customer delight!
Our distributors partner with us in our operations. It is with their support that we are able to reach out to Doctors and laboratories in areas where we don’t have a local presence. We ensure that our distributors are always well trained and kept abreast with information on our products and solutions in order to provide seamless service.
Technical Support
The technical and application support team forms the backbone of Erba. Our qualified engineers undergo regular training to effectively troubleshoot any technical snags with the instruments.
Application SupportThe application support team guides the end users on the functionalities and maintenance of the instrument. They deliver technical support for the software applications and technologies relevant to the product.