OUR GOALS

Improve the patients’ quality of life and facilitate the work of OR personnel by manufacturing ideal electro-medical high-end equipment.

Satisfy the modern surgical requirements in Operating Rooms by offering competitive and efficient solutions.
Keeping on walking on the path of innovation and research for a continuous development as a market leader. Company growth in the full respect of environmental, economic and social sustainability.

OUR CUSTOMERS

Our R&D, design and manufacturing activities focus on the customers and on their needs. We manufacture electro-medical equipment to simplify the work of OR personnel and to improve the patient’s quality of life.

We request and receive constant feedback on our activities to improve the quality of our products, of our service and of our organization.

OUR MARKET

OPT is in a global market which evolves continuously and is highly competitive.

We want to drive ambitiously the qualitative level of the market, as we are sure that innovation and attention to the product and to the customers’ needs increase the value of the companies that pursue them.

The field of medical equipment requires products to be:

reliable
precise and performing
safe
highly technological
user-friendly
ergonomic

OPT products are designed and manufactured by focusing on all these features.

TOTAL OPT QUALITY

OPT SURGISYSTEMS’ QUALITY POLICY CAN BE SUMMARIZED IN THE FOLLOWING STATEMENTS:

Provide the market with high-quality products and services in the full respect of the contract terms.
Start new collaborations and partnerships with Italian and foreign companies in order to develop and manufacture new products and services able to strengthen OPT presence in the new foreign markets.

AS FAR AS QUALITY IS CONCERNED, THE GOALS ARE THE FOLLOWING:

The relation to the customer, that means advice in choosing the product, clearness and completeness in the supply agreement, effort to satisfy the customers’ requirements and expectations, respect of methods and delivery times; planning of correct and precise information to the customer as to the update of the product range.

The product, that means guarantee the use of qualified and adequate material, the functionality of the product, the respect of all current technical and safety regulations, guarantee of the traceability of the finished product.

The risk management according to the current regulation, in order to decrease the risk level correlated to the use of our products to the minimum or very low levels.

The relation to the suppliers, that means searching for suppliers able to ensure the best collaboration and quality as far as the finished product and the respect of delivery times are concerned.

The satisfaction of requirements,that means the continuous verification of the products requirements according to the current regulations.

The company organization, that means efficiency and flexibility, organization and procedure clearness, commitment, motivation and professional development of all human resources and quality awareness.

The Efficiency and Quality Maintenance System through the involvement of OPT staff and through inspection and verification during the year.

FOR THIS PURPOSE OPT APPLIES A QUALITY MANAGEMENT SYSTEM THAT COMPLIES WITH UNI EN ISO 9001:2015, UNI CEI EN ISO 13485:2016 AND UNI EN ISO 14001:2015 REGULATION.

THE GOAL OF OPT MANAGEMENT IS TO REACH AND MAINTAIN TOTAL QUALITY IN THE BROADER SENSE OF THE TERM.

Quality surely means customer satisfaction for a safe, reliable product but also an adequate technical and logistic pre-sales and after-sales support, which can satisfy even the most demanding expectations.
Therefore in the OPT organization have been introduced concepts such as:

The formalization of the Best Company Practices to reach goals in full respect of economics and quality;
The implementation of the Total Quality Management model by respecting the requirements established by ISO 9000 standard and through actions aimed at stimulating a new approach towards work and customers, towards a quality culture inside the organization;
Total Productive Maintenance activity to achieve the maximum company efficiency by focusing on the activities of operators and maintenance and process technicians. Therefore, the focus is also on the activities regarding quality, safety, environment and development.

Quality is a challenge towards the zero risk of a product in terms of procedures, materials and environment. We want to realize a system with zero defects in all company departments.

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