Quest Diagnostics
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world`s largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our nearly 50,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. As the world’s leading provider of diagnostic information services, our employees work every day to uncover insights about your body that empower you with the information you need to make your healthcare decisions count.
Company details
Find locations served, office locations
- Business Type:
- Software vendor
- Industry Type:
- Medical Monitoring
- Market Focus:
- Globally (various continents)
- Year Founded:
- 1967
- Employees:
- Over 1000
About Us
Our vision: Empower better health with diagnostic insights
Together, we can propel health forward. When the right information is in the right hands, problems get solved. We’re dedicated to:
- Discovering new ways to identify and treat disease
- Making it faster and easier for patients, doctors, and hospitals to access lab tests and data when they need it
- Ensuring patients get the services and care they need
- Solving health inequities and finding ways to make communities healthier
Our role: Powering Affordable Care
As the healthcare system has evolved, so too has our role. We believe that when it comes to health, ?quality?shouldn't be a trade-off,? service?shouldn't be a sacrifice, and?cost?shouldn't be a barrier. In the hub linking the components of healthcare, we’re the engine that brings it all together for you.
How We Operate
Quest Diagnostics adheres to a policy of strict compliance with the laws and regulations governing its business, not only as a legal obligation, but also because it is the right thing to do. We are proud to be industry leaders in ethics and integrity. Integrity is one of our Values, and reflects who we are as a company and as individuals. Acting with integrity and living our Values is critical to our success. It is crucial to achieving our goals of a healthier world, building value and creating an inspiring workplace.
Our Code of Ethics is an important part of our commitment to Integrity, empowering us with the tools and information we need to improve health outcomes and earn and maintain the trust of our patients, customers, shareholders and colleagues. Our Code is not merely a set of rules: It sets out the principles we should follow to make good decisions no matter where we work or what job we do.
What We Do
We’re powering affordable care by putting our data and science to work
Laboratory diagnostics are fundamental to your health and the health of our communities, but there’s so much more we can do. Today, we’re leading the way in advanced gene-based and molecular testing, healthcare IT and data analytics, lab services and lab operations, and wellness and population health.
Making the lifesaving advanced diagnostics more accessible through Quest Advanced
By combining our national footprint and innovations in genomics and molecular testing, we’re making it easier for providers and hospitals to bring advanced diagnostics into their daily practice to save lives. The power of Quest Advanced doesn’t stop at the broad portfolio of tests, its true strength sits in the clinical support and service that ensures providers have the confidence that they can do what’s best for their patients.
Building IT and data analytics tools that make healthcare work better and insights go farther
As the leading national provider of diagnostics testing, we have a tremendous wealth of data that are instrumental in enhancing healthcare. Whether it’s improving outcomes and reducing costs by helping providers utilize the right test at the right time, or by identifying gaps in care to ensure that people are getting the care they need, we’re at the forefront of turning data into meaningful results.
Behind this data is our Quanum® suite of technology solutions that enables secure and seamless ordering, processing, and sharing of test results to ensure that healthcare providers can access information easily and quickly make important care decisions.
Creating the lab operations and infrastructure of the future
We’re not just innovating the latest lifesaving diagnostics, we’re rethinking how and where diagnostics get done. We work together with leading hospitals and health systems to create custom solutions and processes that help you get the most from your laboratory resources.
By investing in the design and construction of our Clifton laboratory, we’ve developed a purpose-built diagnostic powerhouse for those who are transforming healthcare. This combination of first-of-its-kind automation and our digital lab services platform results in more insight for a greater number of people.
Taking action towards health equity
The COVID-19 pandemic laid bare the health disparities that have been growing within our society for all to see.?Infection rates and death rates disproportionately impact people of color, as well as those living?in communities of low-income households.?Recognizing the need to address health inequality more broadly?and to take action to provide COVID-19 testing services, Quest Diagnostics and the Quest Diagnostics Foundation committed more than $100 million to launch Quest for Health Equity.
Reducing risk and extending care for individuals and populations
Being at the center of healthcare means we can provide smarter solutions that lead to better health, better experiences, and reduced costs without tradeoffs. Our portfolio of services creates real benefits for employers and employees, payers and members, and entire populations.
From identifying and managing risk, to connecting you to the care and special attention you need, we create a virtuous cycle where better health and well-being are the results we can all be most proud of.
Corporate Responsibility
As the world’s leading provider of diagnostic information services, Quest Diagnostics is committed to positively impacting the communities we are a part of by promoting a healthier world, building value for all our stakeholders, and creating an inspiring and inclusive workplace.
We leverage insights from our database of billions of lab test results to help raise awareness of disease states and health concerns that impact our world. In addition, we collaborate with nonprofits to improve access to care through donated services, philanthropic giving, research, and thought leadership so that our shared resources can help everyone take action to improve their well-being.
Inclusion and Diversity
At Quest Diagnostics Inclusion & Diversity is woven into who we are and what we do. We are inspired by the experiences and perspectives of our diverse employees. Diversity of thought and authentic connections empower us to create valuable solutions and deliver inclusive care to our patients and communities.
Respecting differences for all people enable Quest Diagnostics to live our company values each day. Operating with transparency, investing in a culture of trust, and challenging ourselves to take meaningful actions makes Quest a place where employees and patients feel they belong.
At Quest Diagnostics people are our priority. Our Culture, Talent, and Community Framework guides our ongoing commitment to focus on what means the most to us.
- Culture: The daily expressions of shared values, beliefs and attitudes through inclusive behaviors which foster belonging.
- Talent: How we identify, hire, develop and listen to top diverse talent.
- Communities: How we incorporate diverse insights for the benefit of our clients and communities
Some of the ways we uphold our commitment include:
The Quest Inclusion and diversity Council will advise Quest and senior leaders as I&D goals and priorities are established, act as a visible I&D leader and represent the needs and perspectives of diverse demographics across the company and our communities.
Quest is proud of its 10 Employee Business Networks(EBNs). Our EBNs are vital to driving Action from Insight©, and all networks are open to all employees. EBNs create a platform to engage new colleagues and senior leaders, drive education and advocacy, access leadership development opportunities, drive community involvement, and influence business strategy.
Courageous conversations on race and inclusion
On June 4, 2020, we hosted our first Courageous Conversation, a virtual employee event that aimed to elevate and honor a difficult but critical topic, seek feedback on a path forward, and spark an ongoing discussion at Quest. The feedback was so positive, we continued the initiative and held over 60 conversations with 7,400 employees in 2020.
Our commitments
Quest Diagnostics has made public its commitment to its employees and equitable compensation clear. Click here to learn more about our commitment to our employees and here to learn more about our commitment to equitable compensation.