West-Com Nurse Call System, Inc services

Healthcare environments require strict adherence to staff and patient safety as well as privacy regulations. West-Com’s network of certified distributors has trained, skilled technicians that understand the sensitive and complex nature of healthcare environments. Installation schedules are designed to be flexible enough to accommodate each facility’s workflow and current patient census.

Nurse call systems often integrate with other information systems and equipment to provide a complete patient safety, healthcare communications and clinical workflow solution. West-Com has the expertise and experience to help our customers navigate through these integrations, often saving tens of thousands of dollars in the process. West-Com usually provides a direct integration to other healthcare information systems, eliminating the need for third party middleware.

Providing timely access to quality care and keeping patients and family members informed about their care plan are common goals for most healthcare facilities. Unfortunately, timely access to quality care could be prevented or delayed due to geographical restrictions, safety concerns, and inadequate communication workflow. Nurses are asked to convey important clinical care plan information about patients on handwritten grease boards which are hard to read and difficult to keep current. Providers are often overscheduled, causing care delivery and patient discharge delays. West-Com has the solution, the Patient CareBoard™†. The Patient CareBoard delivers digital care plans and telehealth services inside every patient room to provide ubiquitous, safe and effective communication, optimize care delivery, and display clear and accurate patient care plans.

West-Com actively engages organizations’ team members throughout the design process, gathering feedback through the final implementation phase to ensure a high adoption rate of the nurse call technology. Implementation of the solution is often done in phases to ensure that all staff members understand how to utilize the technology within their daily workflows. Technologies often build upon each other, providing space to accommodate final adjustments to the solution and quicker adoption rates by team members.

West-Corn has over 35 years of experience designing nurse call systems that meet the needs of our healthcare customers. Each healthcare facility has unique challenges ranging from building constraints to patient safety concerns. West-Corn`s clinical discovery process provides the necessary framework that will help identify the healthcare challenges and initiatives for the nurse call solution to address and solve.