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w o r l d w i d e c o n s t r u c t i o n c o n s u l t i n g w w w . h i l l i n t l . c o m Project & Construction Management Services Construction Claims Consulting Expert Witness Services Educational Facilities Project Management Oversight Hospital & Healthcare Facilities Power Industrial & Process Hotels & Recreational Facilities Program Management Transportation Troubled Project Turnaround Staff Augmentation Worldwide Construction Consulting Petroleum Libraries and Museums Environmental Estimating Services Contents 5 9 17 23 Overview Services Experience People 3Chairman’s Message When I founded Hill International in 1976, I recognized that many ownersand contractors of major construction projects were spending too muchtime in litigation. I built Hill International on the premise that many con- struction claims could be avoided, mitigated or resolved utilizing the appropriate expertise. We grew by hiring experienced professionals in varying disciplines with unquestionable integrity and exceptional skills. As a result, Hill became one of the largest construction claims consulting firms in the world. It wasn't long before we realized that Hill could be more than a reactive resolver of disputes and could become a proactive solver of problems before they arise. With the best professionals in the construction industry, Hill began providing project management services. Hill fast became one of the top project and construction management companies in the world, having successfully managed some of the largest, most complex construction projects all over the globe. Today, Hill is an international multi-disciplinary consulting firm serving private clients, governments, and international development agencies, offering a wide range of services from feasibility studies and development planning to project and construction management to claims analysis and litigation support. Our formula is simple: we hire the best people, understand our client's needs and objectives, then take ownership of each and every project that we are involved in. No matter how large or small our role is in a project, our mission is to exceed our client's expectations in every way possible. Our history is defined by thousands of successful projects. Our future is defined by the success of your next project. Cordially, Irvin E. Richter, F.CMAA Chairman and CEO 3 5 Hill International offers a full spectrum of construction and project manage-ment services to public and private sector owners worldwide. Hill’s experiencegives us a unique understanding of what can go wrong on a project. Hill uses this knowledge to identify potential trouble spots on a project before problems develop and to recommend or initiate preventive action through strategic planning and project controls. As a program, project or construction manager, Hill‘s experienced project and construction managers have managed all phases of the construction process from feasibility and pre-design through completion, including cost and budget controls, scheduling, estimating, expediting, inspection, contract administration and manage- ment of contractors, subcontractors and suppliers. Hill also offers extensive program management, project management oversight, troubled project turnaround, staff augmentation, project labor agreement and other project consulting services. Hill is also a pioneer and world leader in construction claims consulting and has developed an international reputation for innovative approaches to preventing and resolving time and cost overruns on major construction projects worldwide. Hill offers its clients a host of construction dispute resolution services, enabling them to complete construction on time and within budget, while minimizing claims and other problems. Hill’s claims consulting services include claims resolution, case strategy, issue analysis, establishment of causation, cost recovery, damages assessment, schedule and delay analysis, litigation support, expert witness testimony, mitigation, claims prevention and training programs as well as other management support. We have provided consulting services for both public and private clients, on some of the most complex and technically innovative projects throughout the world, including the following: • Project management services on over 1,000 projects with a total construction value exceeding US$100 billion. • Claims management and dispute resolution services, including helping our clients resolve over 5,000 claims with a total value exceeding US$50 billion. • Management consulting services for over 300 projects and organizations. Hill provided claims preparation, submission, negotiation and advisory services to all three general contractors on the Petronas Twin Towers project in Kuala Lumpur, Malaysia. Hill’s involvement resulted in the expedient submission and resolution of change orders and claims, contributing to the successful completion of the world’s then tallest buildings. Hill International offers our clients a full range of project consulting andmanagement services designed to successfully implement capital projectswhile minimizing risk and delivering quality services on time and on schedule. Hill offers the following project management services: project management, program management, construction management, project management oversight, troubled project turnaround, staff augmentation, project labor agreements and management consulting. Program Management Hill's comprehensive program management services can help you keep multiple, interrelated projects in sync, on time and within budget. We help owners, financial institutions, sureties and others reduce the uncertainty and risk in their capital pro- grams. Hill's program managers review every detail of all projects, set-up objectives, plans and priorities, manage and control the process, and identify and resolve prob- lems. Our experienced professionals and technical resources work with the client to define, plan, implement and integrate every aspect of each project. When managing an entire multi-disciplinary program our service improves timing, cost and quality. Our client benefits from a single point of management responsibility for planning, design management, permitting compliance, construction management and ongoing opera- tions services. Project Management Hill International offers extensive construction and project management services to construction owners worldwide. Hill's claims experience gives us a unique under- standing of what can go wrong on a construction project. Hill uses this knowledge to identify potential trouble spots on a project before they develop into problems and rec- ommends or initiates preventive action through strategic planning and project con- trols. As construction project manager, Hill has managed all phases of the construction process from pre-design through completion, including cost and budget controls, scheduling, estimating, expediting, inspection, contract administration and manage- ment of contractors, subcontractors and suppliers. 9 Project Management Construction Management Successful construction management demands a detail-diligent approach, proactively managed by professionals who have the experience, skills and technical support each project demands. Hill’s professionals are not only credentialed; they have seasoned, hands-on experience in the construction industry. This experience, gained in the trenches of construction projects across the globe, gives our project teams the practical knowledge they need to effectively manage virtually any type of capital project. Hill’s CM teams include: construction managers, resident engineers, construction superin- tendents, estimators, schedulers, inspectors, contract administrators and construction claims avoidance experts. Project Management Oversight Our project management oversight (PMO) services support project success by inde- pendently anticipating problems, identifying setbacks and recommending solutions in every area of construction. This is the essence of PMO; to give clients objective infor- mation allowing them to make prudent decisions about key issues before major prob- lems occur. Hill’s PMO teams provide timely and objective reporting, from evaluating the performance of the construction manager, designer and contractors, to monitoring schedules and analyzing costs. Teams include specialists in all phases of construction, so that the myriad events that occur on a project can be assessed and evaluated in a timely way by the right expert. Because Hill’s staff includes experts who are leaders in their disciplines, our clients benefit from strong recommendations, which are both technically and financially sound. Troubled Project Turnaround While project management is used most cost-effectively before construction begins, it is also used to regain control after serious problems have caused delays or overruns. When retained under these circumstances, Hill assembles a team that can most expe- diently address critical needs. Hill’s turnaround team designs new schedules, creates new plans, and implements procedures to get the project back on track. In addition, Hill’s experience in construction claims means our turnaround team can mitigate and resolve claims, without impeding newly established project schedules. Hill is providing construction management services to Tampa Bay Water, a regional water supply authority, on the US$1 billion Tampa Bay Master Water Plan (Northern Section). The Master Water Plan will bring a total of 85 million gallons per day of new supply to the regional system. Hill provided claims analysis services in connec- tion with the construction of the US$1.7 billion Time Warner Center, a commercial, retail, hotel and residential complex in New York City con- sisting of twin 750-foot towers. Within the complex, Hill also provided PMO services to the City of New York during design and construction of the US$128 million Jazz at Lincoln Center. As part of a joint venture team, Hill is providing construction management support services on the US$12.6 billion Iraq Reconstruction Program for the U.S. Army Corps of Engineers. 11 Staff Augmentation Not all of today's organizations have the internal resources to handle every type of assignment. Hill's experienced project managers, construction managers, engineers, architects, designers, schedulers, financial analysts, contract administrators and other professionals are available at a moments notice to staff virtually any type of project at any phase. Hill's staff augmentation teams are put together based upon the unique needs of each individual assignment and are available for durations that range from days to years. Our professionals take a results-driven, yet cooperative, approach to meeting our clients' goals, and effectively complement existing permanent staff throughout the globe. Project Labor Agreements Hill helps both public and private organizations who have large, complex construction projects save time and money through a type of collective bargaining agreement called a Project Labor Agreement (PLA). PLAs create efficiencies through standardization of project participant contracts. They help avoid conflict issues between contractors who are working a large project and help protect against strike conditions. Hill will work with all parties on the project, including owners, contractors and unions to unify their contractual relationship. The end result is a tremendous savings in both time and money through standardization efficiency. Management Consulting Hill can assist with evaluating the efficiency of your organization’s management process and procedures. Through personal interviews, surveys, focus groups and on-site observation, Hill will provide a detailed report of our findings. We will make recom- mendations on how to optimize resources, reduce process bottlenecks and use technology tools to improve productivity. After turning every stone to find potential areas for improvement, Hill’s team of experts will work with your management team throughout the implementation process. Hill is managing the design and construction of Palm Islands, two man-made, palm-shaped islands in Dubai, UAE. The first island, Palm Jumeirah, will include 2,400 homes, 30 hotels, aquatic themed entertainment and tourist attractions. The larger island, Palm Jebel Ali, will include 3,200 homes, 40 hotels and commercial as well as retail properties. Hill International is a world leader in construction claims consulting having partici- pated in over 5,000 disputes valued in excess of US$50 billion. Hill has developed an international reputation for its innovative approaches to preventing and resolving time and cost overruns on major construction projects worldwide. Hill offers its clients a full spectrum of construction claims services enabling them to complete construction on- time and within budget, while minimizing claims and other problems. Services include: Construction Claims, Litigation Support, Expert Witness Testimony, Delay and Damages Assessment, Project Neutral®. Hill’s claims consulting services include claims resolution, case strategy, issue analysis, establishment of causation, cost recovery, dam- ages assessment, schedule and delay analysis, litigation support, expert witness testimo- ny, mitigation, claims prevention and training programs and other management support. Claims Consulting Even the most carefully planned construction project can encounter claims. How those claims are handled, however, can make a difference in the success of the proj- ect. Hill’s approach to claims resolution is broad-based and relies on the participation of Hill’s multi-disciplined staff of engineers, architects, attorneys, contract administra- tors, construction managers, accountants and scheduling specialists. Construction Claims Hill has worked on over 500 energy and power projects around the world, including the Perry Nuclear Power Plant in Cleveland, Ohio. We provide a full range of power industry services, from project management to construction claims consulting. Hill is providing development advisory services and carrying out engineering and feasibility studies to assist in the redevelopment of the oil and gas industry of Afghanistan, a study financed by the World Bank and the U.S. Trade and Development Agency. Hill provided construction claims serv- ices on the US$350 million BankOne Ballpark in Phoenix, Arizona, home of Major League Baseball’s Arizona Diamondbacks. Hill International is providing project management services on the US$400 million Sheikh Zayed Bin Sultan Al Nahyan Grand Mosque in Abu Dhabi, UAE. Hill was tasked with the recommendation and implementation of the best procurement strategy for undertaking major design revisions with minimum disruption and expense. Effective design management and value engineering proved to be instrumental in achieving the established schedule and cost objectives. Such a range of expertise is essential in analyzing the often complex liability, causa- tion and damage components of a claim. Hill’s technical and contract experts conduct a detailed analysis of the claims, break them down event by event and issue by issue, to help facilitate resolution. By reviewing and analyzing all relevant project documents and performance data, our team can help get to the root of any dispute. Litigation Support Should litigation be unavoidable, Hill provides claims analysis and technical support to clients and their legal counsel. We help prepare issue files and requests for admis- sion, answer and prepare interrogatories, and assist in depositions. Hill’s experts also provide expert witness testimony and often present the claims analysis work we’ve done through expert reports. Our engineers, architects, contract administrators, con- struction managers, certified cost engineers and schedulers possess highly specialized skills in all phases of the construction process. They offer vast experience preparing and rebutting requests for additional compensation and time extensions, as well as other issues surrounding construction disputes. As experts, they provide insightful recom- mendations which consider the competing issues and provide credible, objective analy- sis of our client’s position. 13 Expert Witness Testimony Hill’s staff includes hundreds of experts with vast experience in every industry sector and discipline; they have the technical skills on hand to quickly get to the heart of even the most complex issues. When litigation requires an expert to testify, Hill has a thor- ough understanding of even the most complex issues and will assign an appropriate expert with the experience and expertise relevant to the client’s requirements. All experts are carefully screened for availability and cleared of conflicts before being sub- mitted for consideration by the client. Cost and Damages Assessment Hill’s approach to evaluating cost and damages begins with a performance audit of the contractor’s costs. Based on the results of its claim analysis and audit, Hill then pre- pares an independent estimate of costs the contractor may be entitled to recover under the appropriate remedy granting clause of the contract (e.g., suspension of work, differing site conditions, changes clause) or under alternative breach of contract or tort theories. The damage review will include an analysis of the contractor’s efforts to mitigate its damages, evaluation of its cost accounting system, and analysis of the propriety of the method employed to calculate damages. Hill routinely utilizes its staff’s expertise in construction accounting, cost engineering, estimating and project change orders, total job costs, and related cost data. For over 15 years, Hill has provided program management services on the US$1.5 billion capital improvement program at Philadelphia International Airport. Hill provided Project Neutral® services for the Florida Aquarium. These services included independent and objective expert analysis of issues that arose during the project. Hill’s fact finding and neutral assessment of potential disputes between the owner and contractor helped both parties avoid construction claims during construction. Hill International provided compre- hensive project management services during design and construction of the 150,000 sf National Constitution Center built on Independence Mall in Philadelphia, birthplace of the Constitution. 15 Hill provided program management services for the US$544 million temporary PATH Station that restored rail service to the World Trade Center site in just over two years and is currently providing the same services on the US$2.1 billion permanent PATH Terminal at the site. Hill also developed cost estimates and justification for FEMA and insurance reimbursement for the losses incurred on 9/11. Delay and Disruption Analysis A team of Hill professionals with in-depth industry experience will evaluate your pro- ject’s schedule and identify all possible pitfalls in scope, logic, sequence and duration. They will help sort out critical vs. non-critical activities, evaluate resource loading and perform “What If” and “Time-Window Based” analysis. Hill’s experts utilize the most sophisticated methods for establishing and evaluating schedule conflicts, analyzing delays/acceleration, conducting productivity analysis, auditing costs and determining damages. Project Neutral® As construction budgets and schedules for completion continue to tighten, today’s construction projects are increasingly fraught with tremendous risk. Disputes over even the smallest of issues can quickly escalate, with crippling consequences to the parties involved and the project itself. The Project Neutral® is a unique form of alternative dis- pute resolution (ADR) developed by Hill that blends technical analysis and mediation services to help parties reach a fair, negotiated settlement swiftly, inexpensively and without contention. Retained jointly by the parties, Hill objectively assesses the issues in dispute and presents its findings to both parties. On the basis of their findings, a trained mediator leads the Hill team in moving projects toward a negotiated settle- ment. This process allows both sides, and their counsel, to maintain control of the process and the resulting settlement. 17 For over a quarter of a century, clients worldwide have selected Hill Internationalas consultants on their most complex projects. Each client has unique needsand goals, yet they choose Hill because they need experts who can prevent problems, minimize risks and eliminate surprises. Meeting our clients’ diverse needs in handling project risk and exceeding their highest expectations is our mission at Hill. Hill offers a full spectrum of services to assist our clients in successfully managing major capital, investment and technical assistance programs, from initial feasibility studies, to planning and design, to procurement and construction, to start-up and operation, and finally, through implementation and contract close-out. Hill has served public and private sector clients in a wide range of sectors, including: Buildings Apartment and Housing Facilities Commercial Office Buildings Educational Facilities Entertainment Facilities Government Facilities Hospital and Healthcare Facilities Hotels, Casinos and Resorts Religious Facilities Retail Facilities Sports Facilities Theme Parks and Zoos Transportation Airports Bridges Ports and Harbors Rail and Transit Roads and Highways Tunnels Power Cogeneration Facilities Fossil Fuel Power Plants Nuclear Power Plants Hydroelectric Facilities Waste-to-Energy Facilities Industrial and Process Cement and Aggregates Chemical Pharmaceutical Pulp and Paper Steel and Metal Petroleum Manufacturing Manufacturing Facilities Vehicles Telecommunications and Technology Environmental Hazardous Waste Sewerage and Solid Waste Water Supply Hill provided construction manage- ment and cost control services during construction of the US$120 million Cheju International Convention Center in Cheju, South Korea. The Latvian Ministry of Culture selected Hill International to manage the planning, design and construction of its landmark new National Library of Latvia in Riga. The US$120 million building will tower over the banks of the Daugava River in the shape of a glass mountain and features extensive exhibit and museum facilities Hill was retained under a troubled project turnaround assignment to provide project management serv- ices to complete the US$185 mil- lion Tropicana Hotel and Casino in Atlantic City, New Jersey, in a timely and cost-effective manner. Over half of our business is derived from helping public sector agencies manage the implementation of their complex development, capital and assistance programs. Our public sector clients include: • The U.S. General Services Administration (GSA) • The Federal Transit Administration (FTA) • The U.S. Department of Defense • The Architect of the Capitol • The National Institutes of Health (NIH) • The U.S. Army Corps of Engineers (USACE) • The U.S. Department of Energy (USDOE) • New York City Department of Design and Construction • Tampa Bay Water Authority • Port Authority of New York and New Jersey • New Jersey Schools Construction Corp. • Pennsylvania Department of Transportation • The U.S. Agency for International Development (USAID) • The U.S. Trade and Development Agency (USTDA) • The World Bank (IDA) • The European Bank for Reconstruction and Development (EBRD) • The European Investment Bank (EIB) • The European Agency for Reconstruction (EAR) • The European Community (EU-PHARE/ISPA) • Abu Dhabi Public Works Department • Romanian Ministry of Finance • Latvian Ministry of Culture W o r l d w i d e E x p e r i e n c e Hill International provided project management oversight (PMO) services to the Federal Transit Administration (FTA) on the US$6 billion Los Angeles Metro Rail subway system. Hill provided the FTA with an independent assessment of project status in terms of schedule, cost and quality. Hill managed the construction of over 3,500 residential units at The Gardens residential and retail development in Jebel Ali, UAE. This fast-track project was completed ahead of time and under budget. 19 Europe Bulgaria Croatia France Germany Greece Italy Macedonia Poland Romania Spain Sweden United Kingdom Russia and the Newly Independent States Armenia Russian Federation Ukraine Latvia Lithuania Asia Afghanistan India Korea Malaysia Pakistan Philippines Taiwan Thailand Turkey Middle East and Africa Abu Dhabi Al Ain Dubai Egypt Iraq Kuwait Qatar Saudi Arabia The Americas Argentina Bolivia Brazil Canada The Caribbean Mexico United States In addition, we have provided our services to private owners and developers around the world, including many Fortune 500 companies. With over 1,000 successfully completed projects, we have the experience, resources, and credentials to meet any funding institution or government’s needs Hill has worked on numerous projects for the Smithsonian Institution, including as construction manager for the US$144 million renovation and expansion of the National Museum of Natural History in Washington, DC. Hill International employs over 500 architects, engineers, project and constructionspecialists, attorneys, management consultants, financial analysts and supportpersonnel. Many enjoy international reputations in their fields of expertise. Our project teams are formed on a project-by-project basis bringing the most appropriate skills and expertise to the assigned task. Hill's staff is comprised of experienced professional engineers and specialists with training in virtually every applicable discipline including: • Architects • Schedulers • CiviI/Site Engineers • Economists • Claims Experts • Structural Engineers • Mechanical and Electrical Engineers • Process Engineers • Contract Administrators • Environmental Specialists • Field Inspectors • Cost Engineers • Quantity Surveyors • Quality Assurance/Quality Control Experts • Value Engineers • Accountants /Auditors • Project Managers • Management Consultants • Information Systems Engineers • Construction Managers • Safety Experts • Financial Analysts • Attorneys Together, Hill's staff provides a depth of experience unmatched in the construction industry. 23 Worldwide Expertise Hill was retained to provide claims resolution and avoidance services for the US$18 billion Channel Tunnel project, which connects England to France beneath the English Channel. Hill’s team of experts, on location in England, assisted with the defense of outstanding claims and implemented claims management policies and procedures for dealing with future claims on the largest privately-constructed infrastructure project in the history of the world. www. h i l l i n t l . c o m