We are the visionaries of elegant, functional devices for finger and partial-hand amputees. Designing and manufacturing products isn`t all we do; we get people back to work and back to doing the things they love.

MORE THAN MANUFACTURING

CUSTOMER CAREWhen it comes to our customer care philosophy, we keep it pretty simple: every single client interaction is met with warmth and follow-through. From a Facebook conversation to a conference-call fitting, you can expect each experience with an NP representative to be authentic, informative, and transparent. Your satisfaction is our number one goal.
FOREFRONT OF INNOVATIONAssembled from an incredible mix of experts in their fields, the NP team brings their best selves to work every day. We strive for excellence in even the most minute details. We dream big, knowing that more prosthetic solutions are just within reach. Genuine curiosity and fierce ambition (and copious amounts of coffee) fuel our visions of success. An amputee’s needs are the driver of our designs, and it shows.
EDUCATION + COLLABORATIONA holistic approach to prosthetics is imperative to success—both for the amputee and the care team that assists them. We know we can’t do this alone, so we continually reach out to industry partners, travel to dozens of tradeshows a year, and thankfully accept every piece of feedback on our devices and processes. We also share what we know, offering workshops, one-on-one video calls with patients and their care teams, and brainstorming with the best and brightest in the biz.
AMBASSADORS AND ADVOCACYEach amputee`s experience with an NP device is unique. Our intention is that every amputee regains the function they need to get back to work, and back to doing the things they love. When a user thanks us, it resonates deeply. When a user says, “I want to tell everyone I know about your products,” we really get mushy inside. Amputee-to-amputee communication goes above and beyond anything we can say, so when an ambassador is ready to advocate on behalf of our products, we wholeheartedly bring them on board. Look for more support and peer communication on our Facebook support group page.
CONTINUED SUPPORTStaying in touch is important to us. From the father being able to provide for his family again to the O&P students we meet along the way, the relationships we build make a mark on us. Whether it’s six months or six years down the road, we want to continue to support you. Maybe you need a new washer for your back plate, maybe you need someone to talk to about the challenges and triumphs of your prosthetic journey, whatever it is—just reach out, we’re here for you.

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