People Behind the Product: A day in the life of Customer Success Manager

Agnieszka Czerwiec began her work with Cirdan in 2016 as a Project Manager. Her skills and responsibilities have evolved ever since, and she is now a Customer Success Manager, dealing with complex customer needs on a daily basis. Her day-to-day activities in work are varied and include resolving problems for customers, dealing with complex questions and requests, and connecting customers with the staff they need in order to ensure that their equipment and labs are running efficiently.