In 2005, no nurse call manufacturer was moving ahead in new applications so we decided to create our own nurse call system: iCall, a complete healthcare communication solution based on the open IP-standard and fit to use on old nurse call cabling infrastructure, according to the German VDE standard. With a specific EU range for the EMEA region as well as a UL range for the Americas. The first system being installed in 2007. We were able to start from scratch: no history of old product ranges or old components. With a lot of IP experience coming from the world of Ethernet we developed a complete new approach in nurse call with a distributed architecture based on pure IP. Therefore, we are literally the inventors of Full IP nursecall.

With the experience of old hospital facilities and long term care homes lacking the infrastructure to deploy IP-to-the-room we designed a very specific LocalBus able to re-use old wiring for retrofitting. In more than 99,3% of the cases iCall is able to run its Local Bus over the old cable infrastructure where any other nurse call system requires to replace the existing wiring. During the last decade, lots of new products were added to the iCall range to serve the different needs in the different countries, and new product lines were introduced to serve new verticals like prisons, hotels, etc. Furthermore, additional and fully integrated product ranges are added to the portfolio like Access Control and Noviway wayfinding solutions. Today, IndigoCare is present in 40 countries worldwide and counting.

Thanks to our innovative approach and rapid growth, IndigoCare was awarded with the Born Global Export Award.

Our products are “Made in Belgium” and have been installed in many prominent Cure & Care facilities worldwide (80% of our projects is realized outside of Belgium). This yearly price by the Chamber of Commerce was another stepstone in our company’s history, awarding the optimal flexibility of both our staff and product range and the fact that we completely work “outside the box” and go many extra miles to support and provide our global partner channels with best possible response.

In 2021 we received another important Export Award. Our highly flexible, customized, one-stop-shop, co-creating challenger mentality made us win the VOKA SMB-Export Award 2021.
Again an objective and much welcomed confirmation of the fact that company and product line are on the right path!

Perfectly fitting posthumous tribute also to our friend and colleague Mark Decat.

Facts and figures
IndigoCare supplied already numerous nurse call systems
and notifications systems worldwide. Today, iCall and Netrix is used:

86000
beds / cells equipped with iCall

346000
notifications a day

112000
nurses rely on iCall and Netrix every day

IndigoCare -Multimedia Pillow Speaker with Reversible Cable