NextPhase Medical Devices LLC.
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Aftermarket Services
The NextPhase team is committed to partnering with customers throughout the product lifecycle. Our value-added services extend beyond medical device design, development, and manufacturing to support an array of mechanical and software-driven electromechanical devices. Aftermarket services is another example of how we handle the complex details so you can focus on your core business.
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Our aftermarket services include:
- Customer service phone support
- Product warranty service
- Trending data analysis
- Sustaining engineering and next generation products
- Product warranty service and repairs
We have the experience to:
- Manage scheduled preventative maintenance programs
- Execute global logistics
- Decontaminate biohazards from returned product
- Manage returned products using a robust quality system that captures root-cause issues and seamlessly executes the CAPA process
- Arthroscopy and orthopedic surgery support systems
- Battery-powered devices and battery charging
- Dermatology systems
- Diagnostic carts
- Doppler ultrasound devices
- Electrosurgical systems
- Endoscopy devices
- Fluid Management / Fluid monitoring systems
- Laparoscopic / Hysteroscopic insufflators
- Tissue ablation devices (RF)
- Vision testing systems
- Wireless systems data transfer and integration (WiFi / Bluetooth® technology)