AioCare - Technical Support Services
If you have questions about the operation of the AioCare system, read the manual that you can download from this page or the AioCare mobile application. If you still have doubts, check if the answer to your question is not in the help section below.
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Look for the answer to your question below.
AioCare application
- How do I register to the AioCare application?
- I was logged out from the application. How do I log back into the AioCare app?
- I forgot my AioCare password and cannot log into the application.
- How to change the password in the application?
- The application does not see the AioCare device in the list of devices despite the Bluetooth module switched on.
- When you try to export data / generate a report, the message 'Export error' appears.
- Is Internet connection required for using the application?
- How to synchronize data with the server?
- Why does the application require further measurements when 3 correct measurements have already been made?
- What does the red dot during the measurement mean?
- What does the green dot during the measurement mean?
Product Information
- I cannot connect to the AioCare device.
- What should I do in a situation when the patient stopped blowing but the application still detects the air flow.
- What is the measurement repeatability criterion?
- What is the correctness of measurement criterion?
- What is the BEV error?
- What is the Plateau error?
- What is an expiration time error?
- What is a cough error?
- What does it mean when the LEDs on the AioCare device start to flash even though no exam is carried out at the moment?
- How to charge the device?
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