BrightInsight - Platform Managed Service
Included in our platform license, our managed service means less cost, less stress and accelerated time to market. Our team of experts conduct ongoing privacy, security and regulatory monitoring to stay up to date on the evolving regulations and ensure your digital health solutions are compliant. The managed service also includes platform performance monitoring and Level II and III support for the BrightInsight Platform. Simply put, our managed service makes your life easier!
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Services Details
Our customers often need support and maintenance for their apps and software solutions hosted on our BrightInsight Platform. To meet their needs, we offer global performance, usability and compatibility maintenance and support for their custom solutions:
- Maintenance and monitoring for system errors, system performance risks, threats, and intrusions
- Customer software maintenance including compatibility testing and Operating System (OS) changes
- Monitoring for usability across upcoming devices and operating systems
- Level II or III Call Center support
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