Healthcare Communication Solutions Services
From Communication Solutions Services
Stericycle Communication Solutions for Healthcare have been developed to serve every type of organization in the industry — from physician practices to multi-specialty medical groups to accountable care organizations (ACOs). Our communication solutions address a comprehensive range of healthcare provider needs.
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Critical, Yet More Basic:
Critical, Yet More Basic:
- Answering Services
- Appointment Reminders
- Appointment Scheduling
- Daytime Call Management: Inbound patient calls
- Switchboard Services
Proactive Health Management-Oriented:
- Confidential Messaging: Test results, referral authorizations, prescription refills, follow-up instructions and general information
- Patient Outreach: Screening/test reminders, flu shot clinic or educational event notification and registration, patient surveys
- Physician Referral Services
- Post-Discharge and Emergency Department Follow-ups to determine next patient care steps
Strategic/Consultative:
- Communication Gap Assessments
- Revenue Reconciliation Reviews
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