Axxin - Return for Service Request
From Others
Please complete and provide the Return for Service Form - D004056 with any device returned for service. Completed form may be supplied electronically via email or shipped with the device. Axxin must receive a completed form before any work, inspection or service of the device can begin. Returned devices should be packed securely in the original packing materials before returning to Axxin.
Services Overview
Return for Service Checklist:
- Return form completed and provided via email or shipped with the device.
- Copy of the return form retained if required.
- Device serial number noted on shipping documents.
- Device cleared of risks and free of contamination for servicing.
- All data on the device is copied and retained in archive.
- Device is packed in original packaging for shipping.
- Data may be erased from the device during service.
- Devices not cleaned for return to service may be returned or an additional fee incurred.
- Warranty is voided if the Axxin Warranty Void label has been removed. An additional fee may be incurred to review this unit.
- Device is to be shipped in original packaging or equivalent packaging. The device may incur damage if not shipped with appropriate packaging material.
- No new accessories are supplied with the repaired device. If device is returned without original cable or original power supply as an example then the device is returned without these.
- If Axxin Quote is not accepted then device will be returned as supplied and an inspection fee charged.
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