Rx Solutions - Support & Services
Looking after your x-ray system is simple. Our Services Team will support you from system planning and installation to system operation and maintenance. They will provide you with basic and expert training, with hot line support & remote assistance and with comprehensive preventive and corrective maintenance contracts. We will ensure that your CT system is kept upgraded with the latest functionalities we develop, to enhance its performance and to better serve your applications. Our Services Team will help prevent unnecessary downtime and extend the lifetime of your CT system to maximize your return on investment.
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Services Overview
RX Solutions Remote Assistance
- Connect with an expert
- The technical service team can be contacted at any time during RX Solutions opening hours (9h – 18h00 CET from Monday to Friday).
- Our engineers can remotely access the system to provide application support or to troubleshoot the system.
Hardware & Software Maintenance
- Preventive & Corrective Maintenance Contracts
- Maintenance contracts can be provided directly by RX Solutions or by our certified Service Partners
- The maintenance contracts include an annual on-site visit by a service engineer who will verify, maintain and calibrate the system.
Repair Service
- Connect with an expert
- RX Solutions service engineers are also available on-request for on-site troubleshooting, maintenance and repair of your equipment.
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