Adopting Quality Improvement Tools to Achieve Patient Centric Improvements by Vince D`Mello Video
Overview:
Today's reality and an emerging global trend, is that well-
informed consumers are demanding bold innovations that
enhance value, quality and efficiencies with service delivery
at the same time that resources and reimbursement models
are declining. Having to do more with fewer resources is the
new norm. There is general acceptance that successfully
adopting and implementing Quality Management Systems
(QMS) and related improvement tools results in process
optimization, operational efficiencies and value. This highly
informative and insightful session will share real world
experiences from a 800 bed combined hospital pathology
department, including impressive results such as reduced
patient waiting times, rapid return on investment (ROI) and
improved turnaround times.
Learning Objectives:
1. Describe how integrating Lean and Quality Improvements
tools drive process improvements resulting in improved
patient care, operational efficiencies and client satisfaction.
2. Recognize the essential leadership competencies, team
attributes and key performance indicators necessary to
achieve stretch goals, powerful staff engagement and
success with change management initiatives.
3. Summarize the competitive operational advantages
achieved with adopting QMS and visual management
indicators to influence teamwork and creative problem
solving through the use of evidence based real time data
and dashboards.
Presenter:
Vince D'Mello is widely acknowledged as a leading subject
matter expert, key opinion leader and cutting edge thinker in
the medical laboratory industry, with a successful track record
of transformational change delivery. He has more than 35
years of leadership experience with a variety of laboratory
operations and meeting accreditation standards from
organizations such as the College of American Pathologists
(CAP), American Association of Tissue Banks (AATB) and
Ontario Laboratory Accreditation ISO 15189 requirements.
Currently, he is the President of D'Mello LabMed Consultants
(DLMC), an independent company that specializes in
laboratory systems, operations and strategies. He was most
recently Director of Laboratory Medicine at Grand River
Hospital and St Mary's General Hospital in Kitchener, Ontario
from 2010 to 2015, where he provided the leadership with
several notable and unparalleled accomplishments.
Click here to receive your certificate of attendance or CE credit:
https://www.leicabiosystems.com/090618/
Today's reality and an emerging global trend, is that well-
informed consumers are demanding bold innovations that
enhance value, quality and efficiencies with service delivery
at the same time that resources and reimbursement models
are declining. Having to do more with fewer resources is the
new norm. There is general acceptance that successfully
adopting and implementing Quality Management Systems
(QMS) and related improvement tools results in process
optimization, operational efficiencies and value. This highly
informative and insightful session will share real world
experiences from a 800 bed combined hospital pathology
department, including impressive results such as reduced
patient waiting times, rapid return on investment (ROI) and
improved turnaround times.
Learning Objectives:
1. Describe how integrating Lean and Quality Improvements
tools drive process improvements resulting in improved
patient care, operational efficiencies and client satisfaction.
2. Recognize the essential leadership competencies, team
attributes and key performance indicators necessary to
achieve stretch goals, powerful staff engagement and
success with change management initiatives.
3. Summarize the competitive operational advantages
achieved with adopting QMS and visual management
indicators to influence teamwork and creative problem
solving through the use of evidence based real time data
and dashboards.
Presenter:
Vince D'Mello is widely acknowledged as a leading subject
matter expert, key opinion leader and cutting edge thinker in
the medical laboratory industry, with a successful track record
of transformational change delivery. He has more than 35
years of leadership experience with a variety of laboratory
operations and meeting accreditation standards from
organizations such as the College of American Pathologists
(CAP), American Association of Tissue Banks (AATB) and
Ontario Laboratory Accreditation ISO 15189 requirements.
Currently, he is the President of D'Mello LabMed Consultants
(DLMC), an independent company that specializes in
laboratory systems, operations and strategies. He was most
recently Director of Laboratory Medicine at Grand River
Hospital and St Mary's General Hospital in Kitchener, Ontario
from 2010 to 2015, where he provided the leadership with
several notable and unparalleled accomplishments.
Click here to receive your certificate of attendance or CE credit:
https://www.leicabiosystems.com/090618/
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