Mission

Exceeding expectations.

It is our mission to delight our customers by exceeding their expectations, aiming for the highest customer satisfaction and retention in our industry. To contribute to the quality of life of humankind by enabling our customers to make the world and our community a healthier and safer place. To create continuous, sustainable shareholder value and to be the employer of choice in our industry.

Vision

Every Lab. Every Day. Empowered.

Our vision is to empower every laboratory, every day, around the world, with Tecan technology, products and support.

We will help to shape the future of automated workflows in life sciences and clinical diagnostics through unrivaled expertise, products and customer support.

Values

These core principles guide us on the path to making our vision a reality:

Ambition. Tecan is ambitious. We keep moving ahead by constantly improving our offerings and by empowering our customers and partners to achieve their research and business goals.
Highest standards. Customers choose Tecan because they know we set our sights higher, both in the quality of our work and in the performance of our products. We focus on detail like no one else, consistently delivering quality engineering, flexibility and reliability. And with the exceptional expertise of our staff we strive to meet the highest standards in every market we serve.
Trust. Customers have confidence in our ability to deliver quality and service; they rely on our commitment to putting their success first. This is encoded in the Tecan DNA. Customers place their trust in us, and we aim to never let them down.

It goes without saying that we underpin our values with a strict adherence to our ethical code, respect for our environment, and compliance to all applicable laws and regulations.

Fluent Laboratory Automation Solution Video