Customer Success

Fast. Flexible. Modern. Our service team is called Customer Success for a reason. We prioritize solving needs the first time and preventing issues from recurring.

United Performance Guarantee that goes beyond the expected
Software Upgrades for Life
Risk-sharing agreements customized to meet your needs
Cost predictability with all-in coverage that includes training
Adaptable service agreements and flexible service delivery
Personalized clinical applications support

Cybersecurity Investment

Cybersecurity is a major global commitment for United Imaging and important to help protect our customers. Our products are all independently tested and meet rigorous modern standards for information security, such as the CIS (Center for Information Security) Window’s Benchmark™, and third-party penetration and vulnerability testing. We use the same base software throughout our full product portfolio, allowing us to standardize our approach to risk assessment, maintenance, and enhancement.

Culture

Our customers deserve a fresh approach and higher standards. That’s why we fully embrace industry progress and bold change. If change isn’t happening, we create it. It’s a modern way of doing business that welcomes change and puts customers and patients first. We think it’s about time.

uCT ATLAS - Video