Oxford Optronix Ltd.
Founded on innovation and operating with an entrepreneurial flair, Oxford Optronix is a global pioneer in design, development and manufacture of sophisticated instrumentation for the life sciences. Our products are designed, developed and manufactured in-house by experienced scientists, engineers and technicians with R&D backgrounds. Headquartered at purpose-built facilities near Oxford, UK, we are a privately held, self-financed company. Oxford Optronix’ success stems from a diverse product portfolio, underpinned by a programme of continuous research and development, and unmatched customer service. We are particularly proud of our academic links with a number of universities and research institutes with whom we collaborate on a range of exciting projects. Oxford Optronix is also engaged in a number of Original Equipment Manufacturer (OEM) collaborations. These mutually beneficial partnerships contribute to the expansion of our technologies into exciting new areas of the life sciences.
Company details
Find locations served, office locations
- Business Type:
- Manufacturer
- Industry Type:
- Medical Monitoring
- Market Focus:
- Globally (various continents)
About Us
Customer Care
Oxford Optronix takes particular pride in its customer care programme. Across sales, purchasing and ownership, our customer service team is professional, pro-active, knowledgeable and above all, friendly!
Technical and application support is both comprehensive and free throughout the lifetime of our products – even after a change of ownership. We provide assistance to you in a variety of ways including personal on-site visits, live one-to-one webinars, email and of course via the telephone. Our technical support team thrives on ‘going the extra mile’ to deliver solutions that ensure you extract the very best value and opportunity from our products.
Our Quality Policy
We are committed to the design and development of innovative scientific instruments that make a positive contribution to life-science research. Our goal is simple – to deliver thoughtfully designed, reliable products that exceed the expectations of our customers. We see quality as an integral part of the business process and we are committed to continuously improving the effectiveness of our systems, products and services.
We achieve this by:
- Setting our business objectives that are simple, achievable and measurable;
- Continually seeking and reviewing feedback from our customers;
- Encouraging our employees to innovate and suggest improvements;
- Using audits to identify improvements in our systems and processes;
- Periodically reviewing this policy, our objectives, our systems and our resources.