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Werth Systems GmbH services
Warranty Extensions & After Sales Service
We offer our products with two to five years of warranty and different kinds of service levels. The warranty can be a normal factory warranty where the product will be shipped to us for Service or, with the extended service levels, the replacement device is shipped to the customer on the same day, or the device may already be waiting at the customer’s premises on our behalf. With our comprehensive services, we will change the product on location in one to two days, or according to the customer agreement.
Consulting Services
The pre-installation, localized support and the physical installation to the treatment area. The law regarding health care devices and materials require in depth expertise. A standard office-PC may be installed in a medical environment without thinking further of the consequences. A computer being installed in a operating room or in a intensive care area is a very different process.
Lack of strain relief, cable disconnections and equipment failure can result in an electric shock to the patient and the user. The installer will need to know what he or she is doing. Laws and regulations’ mission is to prevent situations in which electromagnetic radiation interferes with delicate medical instruments or the patient monitor activities. We guide you through these mandatory rules and regulations.