Intellijoint CARE - Uniquely Patient-Centric Engagement and Collaboration Solution
Intellijoint CARE, powered by the SparxConnect platform, is a uniquely patient-centric engagement and collaboration solution that enables orthopaedic surgical clinics to create a patient experience that aligns with their own distinct vision for care. It includes a suite of applications that lets care teams easily customize educational content, surveys, and communications while empowering patients, their families, and care team members to collaborate and improve outcomes.
EDUCATE
- Customized content sharing
- Exercise videos
- Dedicated care circles
- SMS/email reminders and In-app notifications
- HIPAA compliant chat
- Video conferencing
- Supportive messages
- Content check lists
- Surveys and polls
- Engagement insights dashboard
- Ability to upload photos & videos
- Collate NPS*, PROMs† and others
- Insights reports
Improved patient experience:
- Increased patient satisfaction scores
- Enhanced referrals
- Increased access to care
- Improved communication
- Faster 'timed up & go' (TUG) for hip & knee
- Improved physical function
- Increased knee flexion at >3 weeks
- Reduction in no-shows & surgery cancellations
- Reduction in phone calls
- Improved operational efficiency
- 7.5% savings in EoC
- Reduction in PT visits
- Reduction in ER visits
- Shorter length of stay
- PROM completion
- Medication adherence
- Care pathways
- Reduced pain
- Reduced opioid use
- Targeted intervention during adverse events
Features
Purposely designed for ease of use driving high rates of adoption by both staff and patients
Patient-centric care circles allowing family, community partners, and healthcare providers to be easily invited to collaborate, connect, and communicate (surveys, chat, social feeds, video, or email nudges).
Open and highly customizable allowing a patient experience that aligns perfectly with the clinic’s needs and vision. Simple and easy to edit, add and disseminate information to patients.
Web-based platform; mobile-first design allowing full functionality on any device, without compromise and without the need for the app to be downloaded.
Customizable survey tools that allow for the collection of NPS, PROMs, & PREMs.
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